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Friday, 23 April 2010

What's in a Number ?


There is nothing more frustrating than going to a supermarket and not knowing how much the items in your basket are going to cost, most of the time the price on the shelf is relating to that item which is further up the shelf, so when you believe the cost is say 75p you get to the checkout you find your item is actually £1.25, you find yourself telling the checkout "I understood that to be 75p" so she calls a supervisor to check the price on the shelf and they come back to say " sorry madam that is £1.25"

Well excuse me but I dont want to pay £1.25 for an item that I believed to be 75p! and what about the other 12 items in my basket? how much are they going to cost ? well I could keep the supervisor close by and on her toes to check the prices on everything I have in my basket or save time and pay the total bill then go home and read through the receipt and find I have paid for items I could have bought cheaper from the shop closer to my home!

Gone are the days when every item had the little price stickers on them which you can still find in the small corner shops and you are clear about how much your shopping will cost before you go to the till and chat about the happenings in the town or even the weather to the shop keeper

Is this so big supermarkets have control of your time and your purse? unless you question the price of every item in your basket? the checkout assistant just sits there beep, beep, beeping away as each item is passed through the radar! while her mind is on what to wear to the pub tonight with no consideration of "customer care"
Now the point of this article is that today I read to my dismay that babies born today will no longer have the little blue or pink wrist band with their name, date of birth and mummy's name on it they will be bar coded!
* like supermarket items, will they be beeped through the system?

1 comment:

Anonymous said...

...and when they put in TWO beeps for ONE article, and you point it out, they say: "Oh, you'll have to go to the Customer Care counter".
Err... I don't HAVE to be in the store in the first place, and a bit of "I'm sorry, would you mind..." would be nice.
The reason I use the corner shop where possible.